Provide the best solutions for accounts receivables to our clients AND consumers.
Dynamic Collectors, Inc. has provided decades of premier debt-recovery services for all of Washington since 1990 and is locally owned and operated. Dynamic Collectors, Inc. provides impeccable service through its professional team of client service representatives, collectors, legal personnel, and support staff. Because of our professional and compassionate staff- we are able to resolve more accounts and in a timely fashion.
Dynamic Collectors, Inc. is not only a member- but actively serve in roles with the Association of Credit and Collection Professionals & the Washington Collectors Association. Any collection efforts will be made in full compliance with Federal and State laws and with the highest ethical standards. We know that we are virtually an extension of our client.
If you’re interested in utilizing our services, please contact us at (877) 418-3190 or send us an e-mail. Remember if there is anything you’d like us to add or change about our services for you, let us know! DCI likes to customize our services to fully comply with each client’s requests.
Proud to be Certified!
Less than 1% of all agencies worldwide are PPMS Certified and Dynamic Collectors, Inc. is one of them. Professional Practices Management System (PPMS) is an industry specific quality assurance certification program, provided by The Association of Credit and Collection Professionals. PPMS is a management system for collection agencies based on a set of industry-specific professional practices and policies. The required foundational training addresses 18 elements of a PPMS.
The P.P.M.S. difference
- Increased efficiency for better customer service
- Improved data & physical security
- Improved compliance solutions
- Enhanced disaster recovery
- More effectively trained staff
- Continuous measurement of client satisfaction
- Faster resolution of client service issues
- Company-wide commitment to quality assurance
- Documented procedures for consistent performance
It’s About Service
Dynamic Collectors, Inc. provides impeccable service through its professional team of sales representatives, collectors, legal personnel, and support staff. We provide and attend ongoing training which allows us to maintain compliance with regulations, stay up to date with best practices for better efficiency and modernizations.
Where We Are Licensed
“I have had a payment plan with you guys for almost a year. I know its been a hit and miss affair with my responsibility of making the payments on time. I have had a very professional relationship with every Dynamic team member. Whether I came into the office or called I want all of them to know how much it means to me and my family to have a collector who work with us and try to make the payment easier by adjusting dates but also treating customers the best.”
“We have used Dynamic exclusively for many years now. I would highly recommend them for any of your business collection needs. The staff is very efficient, courteous and professional. The personalized service they provide to myself and staff is above and beyond what is the norm for a collection company. If we need them to cancel an account they do so without hesitation. They send a complimentary pre-collect letter. They only take commission on accounts in full collection status. This service alone has proven to be financially beneficial to us. The rate of return on our accounts in collections is higher than most collection companies.”
“We have developed a wonderful working relationship with Dynamic Collectors and are very pleased with the level of service they provide along with a fantastic return rate on our bad debt.”
Albert C. Goerig, DDS
“We have been a satisfied client for many years. They work very hard to collect unpaid debts on our behalf and have a great track record with our office. Jake and the rest of the team with Dynamic are easy to work with and always make themselves available for any issues that may arise. They treat debtors with respect and word hard to establish strong lines of communication and to establish a workable payment plan to satisfy the unpaid debt.”
Dr. Dolgash & Dr. Jackson
Oral Surgery Assoc.
“Dynamic Collectors have been very helpful to me. They work with payment if I don’t have the full amount, partial payment, double payment, whatever works best with me. Very friendly staff on the phone and in person. Always helpful. Thank you Dynamic.”
“We have contracted with DCI since August 2016. We were allowed to “try them out,” and we were sold. We transferred all collections over to them in December 2016. We are very pleased with the increased collection rate on new and old accounts, the easy customer service, and the relationship we have built with our reps. Dynamic truly does deliver what they say they will do and can do. We no longer hear complaints about our collection company.”
Whitman County District Court
“Awesome, nice and I always have a smile on my face when I talk to the lovely ladies.”
“I am writing to let you know I finally got a job. I will be sending you a payment on the first for my court case and then a payment every two weeks. I am still going to school as well. I graduate in June, I am so excited. I wanted to thank you guys for working with me all this time. I had some very tough times for awhile and you guys made it a little easier to get through them. Thank you so much. I have always heard that you guys were so tough to work, but you were a God send for me because you helped me get back on my feet after my husband died, by working with me. I can’t thank you enough.”
“Results are better than satisfactory, with good return rates even though we also attempt to collect debt before handing it off to Dynamic. We enjoy a good relationship with this provider, and find them responsive to our needs as a financial institution. I would not hesitate to recommend this company to any financial institution or company needing help with outside collection activities.”
Security State Bank
“I have found the staff at DCI to be accessible, professional and timely in following up on questions and issues that may arise. They are proactive in using workflows and technologies to maximize collections on the accounts we give them.”
TRA Medical Imaging
“We saw a significant increase in our collection ratio when we changed to Dynamic. Kevin and his staff continue to maintain this high collection ratio for our business. As a medical office we were concerned that our patients not feel harassed during the collection process and with the professional staff at Dynamic this has not been a problem.”
Manager, Longview Radiologists
“Dynamic Collectors, is an integral member of our outside collection team. They continually perform in a professional and highly ethical manner, both with the collection customers we send to them, and also with our department of Collection Specialists. They continually perform above and beyond our expectations.”
Collections Manager, Timberland Bank
“I am a long-time CFO in the hospital-healthcare field. In my role as CFO for both Providence Centralia Hospital and Mark Reed Hospital in McCleary, my hospitals have used the services of Dynamic Collectors almost from its inception in 1990. Normally I refrain from writing general endorsement letters but do so without reservation for Dynamic Collectors.
Customer Service is foremost in any relationship. Dynamic’s interaction with clients is always professional and within the law. They have trained/educated staff who pursue collections. In any situation that arises Dynamic responds with appropriate action. They readily interact with hospital staff in resolving issues. They are technology advanced and have accommodated all software interfaces.
Dynamic has given back to the local communities through support of fundraising events and donations to the hospital foundations.
I am pleased to recommend Dynamic Collectors, Inc., to anyone seeking an effective and ethical collection service.”
Summit Pacific Medical Center
“Dynamic handles all of our accounts from pre-collect letters to final payment and everything in between. Their staff is always: courteous, prompt, and helpful whenever we need to call regarding an account. Their reports and payment listings are always accurate and up-to-date. The rate of collection is excellent.”
Administrator Cowlitz County District Court